By placing an order through our Site, you agree to these Terms together with any other policies or terms referenced during the purchasing process.

Company Information
Nutech Store
Email: sales@nutechstore.com
If you have a question regarding an order, payment or these Terms, please contact us using the email address above.

Eligibility to Purchase
By placing an order through our Site, you confirm that:
You are at least 18 years of age or have the permission of a parent or legal guardian where required.
The information you provide during the ordering process is accurate, complete and current.
You are authorised to use the payment method selected for your purchase.
You will comply with these Terms and all applicable laws and regulations.
We reserve the right to refuse or cancel an order where we reasonably believe these requirements have not been met.

Products & Availability
All products displayed on our Site are subject to availability.
We make reasonable efforts to ensure that product descriptions, images, specifications, availability and other information displayed on our Site are accurate. However, minor variations may occur and errors may occasionally arise.
We reserve the right to:
Limit the quantity of products available for purchase.
Withdraw or discontinue products.
Update product descriptions or specifications.
Correct typographical, pricing or other errors.
Cancel an order where a product is unavailable or where a material error has occurred.
If we cancel an order after payment has been received, the applicable payment will be refunded.

Pricing
Unless otherwise stated, prices displayed on our Site are shown in Euros (€).
The price payable for a product will generally be the price displayed at the time your order is placed, subject to the correction of obvious pricing errors.
We may change our prices at any time. Any changes will not normally affect orders that have already been accepted.
Taxes, customs duties, import charges or similar fees may apply depending on the destination and nature of the order. Where these charges are not included in the price or collected by us during checkout, they may be payable separately by the customer.

Payment
We accept the payment methods displayed during checkout, which may include:
Stripe-supported payment methods:
PayPal
Google Pay
Payments are processed securely through third-party payment service providers. we do not store complete payment card details.
Your order may be subject to payment authorisation, security checks and fraud-prevention procedures.
An order will not be processed where the required payment authorisation cannot be obtained.

Order Confirmation & Acceptance
After placing an order, you will normally receive an email acknowledging receipt of your order.
This acknowledgement confirms that we have received your order but does not necessarily mean that your order has been accepted.
Unless otherwise stated during the ordering process, acceptance occurs when we confirm dispatch of the goods.
If we are unable to accept your order, we will notify you and, where payment has already been taken, arrange the appropriate refund.

Shipping & Delivery
Orders will be delivered to the address provided during checkout.
Any delivery dates or timeframes provided are estimates unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including:
Carrier or courier disruptions.
Customs processing.
Adverse weather.
Supply-chain disruptions.
Incorrect or incomplete delivery information provided by the customer.
Other circumstances beyond our reasonable control.
Customers are responsible for ensuring that the delivery information supplied when placing an order is accurate and complete.
Risk in goods purchased by consumers generally passes upon physical delivery to the consumer or a person designated by them, subject to applicable law.

EU Consumer Right of Withdrawal
If you purchase as a consumer within the European Union, you generally have a statutory right to withdraw from an online purchase of goods within 14 days without giving a reason, subject to certain exceptions.
For most purchases of goods, the withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, receives the goods.
To exercise this right, you must clearly inform us of your decision to withdraw before the withdrawal period expires.
Following withdrawal, the goods must generally be returned within 14 days of notifying us.
You may examine and handle the goods to the extent reasonably necessary to establish their nature, characteristics and functioning. If goods are handled beyond what is reasonably necessary, we may be entitled to make a deduction for any resulting loss in value.
Unless we have agreed otherwise, customers may be responsible for the direct cost of returning goods where permitted by applicable law and where the required information about those costs was provided before purchase.
Different rules may apply to defective or non-conforming goods.
Refunds following a valid statutory withdrawal will be handled in accordance with applicable consumer law and our Returns & Refunds Policy.
Certain products and services may be excluded from the statutory right of withdrawal, including in circumstances prescribed by applicable law, such as certain personalised products, unsealed software and digital content where the statutory conditions for loss of the withdrawal right have been satisfied.
Nothing in these Terms limits your mandatory statutory consumer rights.

Voluntary Returns
Where a statutory right of withdrawal does not apply, we may nevertheless permit returns under our voluntary Returns & Refunds Policy.
Eligibility, return periods, product-condition requirements, exclusions and refund procedures are set out in that policy.
Any voluntary return rights we provide are additional to, and do not restrict, mandatory consumer rights that may apply to your purchase.

Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged, incorrect or otherwise does not conform to your order, please contact us as soon as reasonably possible.
Depending on the circumstances and applicable law, you may be entitled to remedies including repair, replacement, price reduction or refund.
Where applicable consumer legislation provides additional legal guarantees or remedies, those rights remain unaffected by these Terms.

Product Warranties
Products may be supplied with a manufacturer’s commercial warranty. Details of any applicable manufacturer’s warranty may be provided with the product or made available by the manufacturer.
Any manufacturer’s warranty is separate from your statutory rights.
We do not provide additional warranties unless expressly stated. Nothing in these Terms excludes or restricts any warranty, guarantee or consumer right that cannot legally be excluded or restricted.

Limitation of Liability
To the maximum extent permitted by applicable law, we will not be responsible for losses that are indirect, consequential or not reasonably foreseeable.
For purchases made wholly for business purposes, this may include loss of:
Profits.
Revenue.
Business opportunities.
Data.
Business continuity.

Where legally permitted, our aggregate liability arising from an individual order will not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability that cannot be excluded or restricted under applicable consumer protection law.

Fraud Prevention & Order Verification
To protect our customers and business, we may carry out reasonable fraud-prevention and security checks.
We reserve the right to:
Request additional information or verification.
Delay an order while verification is completed.
Refuse or cancel transactions reasonably suspected of being fraudulent or unauthorised.
Report suspected fraudulent activity to payment providers or relevant authorities where appropriate.
Any personal information used for these purposes will be handled in accordance with our Privacy Policy and applicable data-protection law.

Events Beyond Our Reasonable Control
We will not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, strikes, transportation disruption, telecommunications failures, supply-chain interruptions, government action or other comparable events.
Where such an event occurs, we will take reasonable steps to minimise its impact and resume performance when reasonably possible.
Your mandatory statutory rights remain unaffected.

Governing Law & Consumer Rights
These Terms are governed by the law applicable to Nutech Store and the relevant transaction, subject to any mandatory rights available to consumers in their country of residence.
If you are a consumer in the European Union, nothing in these Terms deprives you of mandatory consumer protections that apply under the laws of your country of residence.
Other customers may also have mandatory rights under applicable national, state or local law.

Changes to These Terms
We may update these Sales Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.
Any updated Terms will be published on our Site together with the applicable effective or revision date.
Unless required otherwise by law, changes will apply to orders placed after the updated Terms take effect and will not retrospectively alter the terms governing an order that has already been accepted.

Contact Us
If you have any questions regarding these Terms or an order, please contact our sales team:
Email: sales@nutechstore.com

If you have any questions about a product return, refund, withdrawal request or Business Offer refund, please contact our returns team.
Email: returns@nutechstore.com

You can also use our online returns form to start a return.